Terms of Service

Last updated: Nov. 8, 2025

1. General

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://g3innivationsllc.com website (the “Service”) operated by g3innivationsllc.com (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

2. Personal Information

Our Service may contain links to third-party websites or services not owned or controlled by g3innivationsllc.com.

g3innivationsllc.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that g3innivationsllc.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

4. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

5. Refunds or Partial Refunds

This Refund Policy applies to all services provided by G3 Innovations LLC, including branding, website development, Google Business Profile setup and optimization, SEO, ads management, digital assets, and all scope-of-work–based projects.

1. Refund Eligibility Before Work Begins

Full refunds are available only if no work has started.
“Work” includes any discovery, research, planning, design, content creation, technical setup, communication, or administrative preparation performed by G3 Innovations.

Once any such work has begun, the project is considered active and full refunds are no longer available.

2. Refund Policy After Work Has Begun

After the project is active, all payments are considered earned based on work completed.
Partial refunds may be issued at the sole discretion of G3 Innovations LLC and will be prorated according to the portion of work not yet completed at the time of the request.

3. First Draft, Initial Concepts, or Preliminary Deliverables

Once the first draft, initial concepts, strategy outline, wireframes, mockups, content drafts, or any preliminary deliverables have been produced or delivered, the project becomes non-refundable.

Any potential partial refund applies only to tasks not yet started or scoped items not yet worked on.

4. Branding, Website, and Digital Asset Work

Branding and digital development projects require significant creative and technical labor. The following constitute billable progress and are non-refundable once performed:

Research and discovery

Brand strategy and creative direction

Design concepts, mockups, wireframes, or prototypes

Content writing and editing

SEO setup and technical configuration

Website structure, integrations, or platform setup

Any digital assets created or prepared

Any work completed prior to cancellation will be deducted from any partial refund.

5. Google Business Profile, SEO, Ads, and Setup Services

The following are considered completed and non-refundable once performed:

GBP setup, optimization, audit, or verification assistance

SEO implementation, on-page work, keyword research, or content uploads

Ads setup, audience creation, tracking configuration, or campaign structure

Any platform or system integrations

Partial refunds apply only to unperformed tasks.

6. Non-Refundable Costs

The following items are always non-refundable:

Third-party software, plugins, subscriptions, licenses, or hosting purchased for the client

Completed deliverables, drafts, or creative assets

Systems already set up or configured

Rush fees, expedited work fees, or one-time setup fees

7. Client Delays or Inactivity

Client delays, failure to provide required materials, or prolonged inactivity do not qualify for refunds.
G3 Innovations may pause work due to inactivity, but all work completed remains billable.

8. Chargebacks

Client agrees not to initiate any chargeback or payment dispute with their bank, credit card provider, or payment processor.
Any attempted chargeback will be considered a breach of this Agreement.

9. Final Authority

All refund determinations are made solely at the discretion of G3 Innovations LLC based on documented work, time invested, and deliverables completed.
G3 Innovations reserves the right to deny any refund request that does not meet the criteria outlined in this policy.

This Refund Policy is designed to provide clarity, protect our time and creative work, and ensure fair expectations for all projects.
All clients agree to this policy upon signing the Agreement.

6. Contacting Us

If there are any questions regarding these terms you may contact us by email [email protected]